i899's Privacy Policy — Your Information Is Our Responsibility
Your personal information is completely safe with us. i899 follows SSL encryption and strict data protection practices.
Last updated: 2026
This Privacy Policy ("Policy") has been prepared on behalf of the i899 platform ("we", "our"). When you use i899's website or services, you agree to the terms described in this Policy. The purpose of this Policy is to clearly inform you about what information we collect, how we use it, and how we keep it protected.
What Information We Collect
We need to collect certain information to create and manage accounts on the i899 platform. We may collect the information described below:
Personal Identity Information
Information provided at the time of registering your account, such as:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- National ID information (if required)
Financial Information
Information required to process transactions:
- bKash, Nagad or Rocket account number
- Bank account information (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal records
Technical Information
Information collected automatically while using the site:
- IP address
- Browser type and version
- Device type and operating system
- Cookies and session data
- Time spent on the site and pages visited
Gaming Activity Information
Information related to your use of the platform:
- Gaming history and preferences
- Betting patterns and behavior
- Bonus and promotion usage records
- Login times and activity logs
How Your Information Is Used
i899 uses your information only for legitimate and clearly defined purposes. We process your information for the following reasons:
2.1 Account Management and Verification
Your information is used to properly create and manage your account, verify your age (for users aged 21 and above only), and confirm your identity.
2.2 Processing Financial Transactions
Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer. This includes ensuring transaction security and preventing fraud.
2.3 Providing Customer Support
Your information is used to respond to any issues or inquiries you may have, to ensure 24/7 support via live chat and email, and to improve your experience.
2.4 Ensuring Responsible Gaming
Your information is used to monitor gaming behavior in order to apply responsible gaming guidelines, and to identify potentially problematic behavior and provide the necessary support.
2.5 Platform Improvement
Technical data and usage patterns are analyzed to improve i899's service quality, add new features, and make the user experience smoother and more enjoyable.
2.6 Legal and Regulatory Obligations
Information is retained to comply with applicable laws and regulations, implement Anti-Money Laundering (AML) policies, and respond to lawful requests from authorities.
Cookies and Tracking Technologies
The i899 website uses cookies and similar technologies that improve your browsing experience and help us maintain the quality of our services.
Essential Cookies
These cookies are essential for the core functionality of the site. This includes maintaining login sessions, ensuring security, and saving your preferences. They cannot be disabled.
Analytics Cookies
These cookies are used to collect site usage statistics. Information about which pages are visited most and where issues occur helps us improve i899.
Functionality Cookies
These cookies are used to save your preferred language, display settings, and other personalized experiences, so you do not have to reconfigure settings each time.
Sharing Information with Third Parties
i899 manages your personal information following strict policies. We may share information with third parties only in the following limited circumstances:
4.1 Payment Processors
The necessary transaction information is shared with bKash, Nagad, Rocket, and authorized banks to complete financial transactions. This information is used only for the relevant transaction.
4.2 Technology and Service Providers
Limited information may be shared with game providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, etc.), hosting services, and security providers to ensure functionality. All these partners are contractually bound to adhere to our privacy standards.
4.3 Legal Obligations
It is our legal responsibility to provide necessary information to authorities in response to court orders, government directives, or legitimate investigations. In such cases, we respond only to specific requests.
4.4 Business Transfers
In the event of a business merger, acquisition, or asset transfer, your information may pass to the new management. In that case, we will ensure continuity of this Policy.
Security Measures for Your Information
i899 uses industry-standard technologies and practices to protect your information. Our security framework consists of the following layers:
SSL Encryption
All data exchanged between your browser and our servers is protected by SSL/TLS encryption. This prevents anyone from reading or altering the information in transit.
Secure Data Storage
Your information is stored in encrypted databases. Sensitive data — such as passwords — is never stored in plain form; they are hashed.
Access Control
Only authorized staff can access your information. All access is logged and audited regularly. Two-factor authentication (2FA) is used for system access.
Fraud Prevention
Automated systems detect suspicious activity and issue alerts. Unusual transactions or login attempts are automatically flagged and investigated.
No digital system is completely impenetrable. Nevertheless, i899 is committed to ensuring the highest possible level of protection and is prepared to act quickly in the event of any security incident.
How Long Information Is Retained
i899 does not retain your information longer than necessary. Retention periods are determined based on the type of information:
Active Account Data
All information is retained for as long as your account remains active. Even after an account is closed, information may be kept for a defined period for legal and regulatory reasons.
Financial Transaction Records
Financial records must be retained for a specified period in accordance with Anti-Money Laundering (AML) policies and applicable regulations.
Technical Logs and Cookies
Site usage logs and session cookies are retained for a limited period. Analytics data may be used in aggregated and anonymized form over the long term.
Customer Support Communications
Communication records received via live chat and email are retained for a defined period for the purpose of improving service quality and resolving disputes.
Your Information Rights
As a user of the i899 platform, you have the following rights regarding your own information. Contact us to make any request:
Right to Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Rectification
If any of your information is incorrect, you can request that it be corrected or updated.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted — however, some information may need to be retained due to legal obligations.
Right to Object to Processing
You have the right to object to the processing of your information on specific grounds.
Data Portability
You may request to receive your information in a structured, machine-readable format.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be temporarily restricted.
Protection of Minors' Information
i899 is a responsible platform. Our services are intended only for users aged 21 and above.
Age Verification System
We verify age at the time of registration and minors are not permitted to open an account. If it becomes known that an account holder is under 21, that account is immediately closed and all collected information is deleted. No information from minors is knowingly collected or used.
Changes to the Privacy Policy
i899 may update this Privacy Policy from time to time. If changes are made, we will notify you in the following ways:
Notice of Changes
For any significant changes, the update date at the top of this page will be revised and a notice may be displayed on the site. You are advised to review this Policy regularly.
Continued Use After Changes
Your continued use of i899 services after an updated Policy is published will be considered as your agreement to the revised terms. If you do not agree to the changes, please stop using the service and contact us.
Contact Us
If you have any questions or comments about this Privacy Policy, or wish to make a request regarding your information rights, please contact us:
Write to this address for all privacy-related requests.
24/7 Live Chat — in Bengali & English
Use the site's live chat for instant support.
Related Information & Policies
View other important policies and information pages of i899: